Calls to plan for
- Customers booking a repair or maintenance visit
- Customers asking whether their vehicle is ready
- Requests for a quote on a repair
- Questions about drop off, pickup, and shop hours
Where calls get difficult
Status calls interrupt service advisors who are already working with customers in the shop. When the phone goes unanswered, appointment requests and quote inquiries can be lost, and customers waiting on a vehicle may grow frustrated.
What to check with a provider
These are questions to ask, not confirmed features of any provider listed below.
- Scheduling
- Can the provider book appointments in a way that matches how your shop schedules bays and technicians?
- Repair status requests
- How does the service answer a status question, and what does it do when it cannot see the current status of a vehicle?
- Service advisor handoff
- How are calls that need a service advisor passed along, and what details does the advisor receive?
- Quote requests
- How does the provider handle requests for a price, and can you control what it says and what it leaves for your team?
The same workload is used for each industry. These are cost comparisons, not recommendations based on industry support. Hosted AI services, developer platforms and a human receptionist reference are included.
Monthly cost by call volume
Assume 3 minutes per call, every call billable and a different customer for each call. USD monthly list totals use the lowest computed plan among those listed. Taxes, phone-number fees and add-ons are excluded. Rounding, annual discounts and shared credits are not modeled.
| Provider | 50 calls / 150 minutes | 100 calls / 300 minutes | 250 calls / 750 minutes | 500 calls / 1500 minutes |
|---|---|---|---|---|
| Bland AI | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. |
| Dialzara | $72.20Business Lite: $29.00 + 90 × $0.48 per extra minute | $135.00Pro: $99.00 + 80 × $0.45 per extra minute | $299.00Plus: $199.00 + 250 × $0.40 per extra minute | $524.00Elite: $349.00 + 500 × $0.35 per extra minute |
| ElevenLabs Agents | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. |
| GoHighLevel Voice AI | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. |
| Goodcall | $79.00Starter: $79.00 + 0 × $0.79 per extra customer | $79.00Starter: $79.00 + 0 × $0.79 per extra customer | $129.00Growth: $129.00 + 0 × $0.26 per extra customer | $129.00Growth: $129.00 + 0 × $0.26 per extra customer |
| My AI Front Desk | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. |
| Retell AI | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. |
| Rosie | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. |
| Ruby | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. |
| Smith.ai | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. |
| Synthflow | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. |
| Upfirst | $54.95Starter: $24.95 + 20 × $1.50 per extra call | $69.95Premium: $59.95 + 10 × $1.00 per extra call | $159.95Pro: $159.95 + 0 × $0.75 per extra call | $299.00Scale: $299.00 + 0 × $0.70 per extra call |
| Vapi | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. |
| Voka AI | $66.50Light: $49.00 + 50 × $0.35 per extra minute | $89.00Flex: $89.00 + 0 × $0.25 per extra minute | $176.00Value: $149.00 + 150 × $0.18 per extra minute | $283.00Commit: $229.00 + 300 × $0.18 per extra minute |
Plans and pricing sources
Last verified . Read the billing notes and confirm the details with each provider. How we calculate costs. Ownership and affiliate disclosures.
- Bland AI pricing · Official source
- Dialzara pricing · Official source
- ElevenLabs Agents pricing · Official source
- GoHighLevel Voice AI pricing · Official source
- Goodcall pricing · Official source
- My AI Front Desk pricing · Official source
- Retell AI pricing · Official source
- Rosie pricing · Official source
- Ruby pricing · Official source
- Smith.ai pricing · Official source
- Synthflow pricing · Official source
- Upfirst pricing · Official source
- Vapi pricing · Official source
- Voka AI pricing · Official source
Compare your call needs
The quiz starts with your industry selected. Results compare costs and service categories, with a checklist of features to confirm.