Calls to plan for
- New patients asking to book a first visit
- Existing patients rescheduling or cancelling an appointment
- Callers asking which insurance plans the office accepts
- Questions about office hours, location, and parking
Where calls get difficult
Front desk staff often juggle check-in, payments, and the phone at the same time. Calls that go unanswered during busy hours or at lunch can mean missed bookings, and callbacks later in the day add to an already full list.
What to check with a provider
These are questions to ask, not confirmed features of any provider listed below.
- Appointment booking
- Can the provider work with your scheduling process, and what happens when a requested time is not available?
- Insurance questions
- Can the service collect a caller's plan details for your staff to review, while making clear it is not deciding or describing what a plan covers?
- Staff escalation
- How does the provider pass a caller to a staff member when a question needs a person, and who decides what counts as needing one?
- Patient privacy
- What does the provider say about how caller information is stored, who can see it, and how you can have it removed?
The same workload is used for each industry. These are cost comparisons, not recommendations based on industry support. Hosted AI services, developer platforms and a human receptionist reference are included.
Monthly cost by call volume
Assume 3 minutes per call, every call billable and a different customer for each call. USD monthly list totals use the lowest computed plan among those listed. Taxes, phone-number fees and add-ons are excluded. Rounding, annual discounts and shared credits are not modeled.
| Provider | 50 calls / 150 minutes | 100 calls / 300 minutes | 250 calls / 750 minutes | 500 calls / 1500 minutes |
|---|---|---|---|---|
| Bland AI | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. |
| Dialzara | $72.20Business Lite: $29.00 + 90 × $0.48 per extra minute | $135.00Pro: $99.00 + 80 × $0.45 per extra minute | $299.00Plus: $199.00 + 250 × $0.40 per extra minute | $524.00Elite: $349.00 + 500 × $0.35 per extra minute |
| ElevenLabs Agents | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. |
| GoHighLevel Voice AI | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. |
| Goodcall | $79.00Starter: $79.00 + 0 × $0.79 per extra customer | $79.00Starter: $79.00 + 0 × $0.79 per extra customer | $129.00Growth: $129.00 + 0 × $0.26 per extra customer | $129.00Growth: $129.00 + 0 × $0.26 per extra customer |
| My AI Front Desk | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. |
| Retell AI | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. |
| Rosie | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. |
| Ruby | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. |
| Smith.ai | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. |
| Synthflow | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. |
| Upfirst | $54.95Starter: $24.95 + 20 × $1.50 per extra call | $69.95Premium: $59.95 + 10 × $1.00 per extra call | $159.95Pro: $159.95 + 0 × $0.75 per extra call | $299.00Scale: $299.00 + 0 × $0.70 per extra call |
| Vapi | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. |
| Voka AI | $66.50Light: $49.00 + 50 × $0.35 per extra minute | $89.00Flex: $89.00 + 0 × $0.25 per extra minute | $176.00Value: $149.00 + 150 × $0.18 per extra minute | $283.00Commit: $229.00 + 300 × $0.18 per extra minute |
Plans and pricing sources
Last verified . Read the billing notes and confirm the details with each provider. How we calculate costs. Ownership and affiliate disclosures.
- Bland AI pricing · Official source
- Dialzara pricing · Official source
- ElevenLabs Agents pricing · Official source
- GoHighLevel Voice AI pricing · Official source
- Goodcall pricing · Official source
- My AI Front Desk pricing · Official source
- Retell AI pricing · Official source
- Rosie pricing · Official source
- Ruby pricing · Official source
- Smith.ai pricing · Official source
- Synthflow pricing · Official source
- Upfirst pricing · Official source
- Vapi pricing · Official source
- Voka AI pricing · Official source
Compare your call needs
The quiz starts with your industry selected. Results compare costs and service categories, with a checklist of features to confirm.