Calls to plan for
- Prospective clients describing a new matter
- Current clients asking to reach their attorney
- Callers requesting a consultation time
- Calls from courts, other firms, or vendors
Where calls get difficult
Attorneys are often in meetings or in court when new inquiries arrive, and a prospective client who cannot reach anyone may call another firm. Intake notes taken in a rush can leave out details your team needs to decide on next steps.
What to check with a provider
These are questions to ask, not confirmed features of any provider listed below.
- Intake questions
- Can you set the intake questions the provider asks, and how are the answers delivered to your team?
- Confidentiality
- What does the provider say about how call recordings and notes are stored and who can access them, and does that fit your firm's obligations?
- Limits on advice
- How do you confirm the service avoids giving anything that could be taken as legal advice to a caller?
- Staff escalation
- How does a caller reach a staff member when needed, and how do you control which calls get passed along?
The same workload is used for each industry. These are cost comparisons, not recommendations based on industry support. Hosted AI services, developer platforms and a human receptionist reference are included.
Monthly cost by call volume
Assume 3 minutes per call, every call billable and a different customer for each call. USD monthly list totals use the lowest computed plan among those listed. Taxes, phone-number fees and add-ons are excluded. Rounding, annual discounts and shared credits are not modeled.
| Provider | 50 calls / 150 minutes | 100 calls / 300 minutes | 250 calls / 750 minutes | 500 calls / 1500 minutes |
|---|---|---|---|---|
| Bland AI | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. |
| Dialzara | $72.20Business Lite: $29.00 + 90 × $0.48 per extra minute | $135.00Pro: $99.00 + 80 × $0.45 per extra minute | $299.00Plus: $199.00 + 250 × $0.40 per extra minute | $524.00Elite: $349.00 + 500 × $0.35 per extra minute |
| ElevenLabs Agents | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. |
| GoHighLevel Voice AI | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. |
| Goodcall | $79.00Starter: $79.00 + 0 × $0.79 per extra customer | $79.00Starter: $79.00 + 0 × $0.79 per extra customer | $129.00Growth: $129.00 + 0 × $0.26 per extra customer | $129.00Growth: $129.00 + 0 × $0.26 per extra customer |
| My AI Front Desk | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. |
| Retell AI | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. |
| Rosie | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. |
| Ruby | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. |
| Smith.ai | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. | Check providerA full monthly total is not calculated under these billing rules. See the provider notes and source. |
| Synthflow | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. |
| Upfirst | $54.95Starter: $24.95 + 20 × $1.50 per extra call | $69.95Premium: $59.95 + 10 × $1.00 per extra call | $159.95Pro: $159.95 + 0 × $0.75 per extra call | $299.00Scale: $299.00 + 0 × $0.70 per extra call |
| Vapi | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. | Check providerComponent pricing; a complete call total depends on configuration. |
| Voka AI | $66.50Light: $49.00 + 50 × $0.35 per extra minute | $89.00Flex: $89.00 + 0 × $0.25 per extra minute | $176.00Value: $149.00 + 150 × $0.18 per extra minute | $283.00Commit: $229.00 + 300 × $0.18 per extra minute |
Plans and pricing sources
Last verified . Read the billing notes and confirm the details with each provider. How we calculate costs. Ownership and affiliate disclosures.
- Bland AI pricing · Official source
- Dialzara pricing · Official source
- ElevenLabs Agents pricing · Official source
- GoHighLevel Voice AI pricing · Official source
- Goodcall pricing · Official source
- My AI Front Desk pricing · Official source
- Retell AI pricing · Official source
- Rosie pricing · Official source
- Ruby pricing · Official source
- Smith.ai pricing · Official source
- Synthflow pricing · Official source
- Upfirst pricing · Official source
- Vapi pricing · Official source
- Voka AI pricing · Official source
Compare your call needs
The quiz starts with your industry selected. Results compare costs and service categories, with a checklist of features to confirm.